At Green Papas, we are proud to provide a premium selection of products at a price everyone can afford. Above all, we believe that customer satisfaction is of the utmost importance. Please check your order carefully for any damage that may have occurred during shipping. You may submit claims for damaged Green Papas items within three days of receiving your shipment via email at the information listed below. Please include specific details and photos of product damage.
We offer a full purchase refund within 30 days of the initial order date. Refund requests can be submitted via email or by contacting a support specialist through our toll-free number.
All refunds/exchanges are subject to review and are provided at the discretion of Green Papas. This is limited to one refund/exchange per customer. We want to ensure the customer satisfaction of all those who purchase any Green Papas products. That being said, if your product was purchased through a Green Papas distributor or retailer, you will need to return to the original purchase location in order to resolve any returns or exchanges.